Лайтрум ошибка при чтении кэша

Talked to Adobe support this morning, this is their response in case anyone else is looking for help. I’m running a Windows 7 box, LR 5.6.

Gokul: Click on start and type %appdata%, then open roaming folder.

Edward: ok

Gokul: Open Adobe folder.

Gokul: Open Lightroom folder.

Gokul: Open Lightroom folder> Preferences.

Edward: ok

Gokul: Rename Lightroom 5 Preferences.agprefs file as Lightroom 5 Preferences.agprefsOLD.

Edward: OK

Gokul: Please check if you can launch Lightroom without any error.

Edward: it shows me a welcome screen and is asking me to select my country

Edward: aka, register the software

Gokul: You can skip and launch it.

Edward: LR catalog not found

Gokul: Please select the catalog.

Edward: my original catalog?

Gokul: Yes.

Edward: testing integrity of catalog

Edward: loaded just fine

Gokul: Okay.

Gokul: Please check if you can re-launch it again.

Edward: yes, it worked!

Gokul: Excellent!

Gokul: Since your preferences were corrupted you were facing issue so we renamed the preferences file to reset it.

Edward: aha….ok

All of my import/export presets were intact along with develop user presets. I’m happy as a clam for my $10/month!

Источник

Lightroom displays gray thumbnails or the error: «Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches.»

If restarting Lightroom does not fix the issue, remove the preview folder (Windows) or preview file (Mac OS).

In Windows:

Exit out of Lightroom.
Navigate to the folder that contains your Lightroom catalog. The default location is in the My Pictures/Lightroom folder under your user folder.
Locate and open the [Catalog-name] Previews.lrdata folder.
Drag the previews.db and root-pixels.db files to the trash.
Restart Lightroom. If you continue to have the same issue. return to the folder you opened in step 2.
Drag the entire [Catalog-name] Previews.lrdata folder to the trash.
Restart Lightroom.

Note: You do not need to delete the [Catalog-name] Smart Preview.lrdata folder, if one exists. This folder contains smart previews, which are different from previews.

In Mac OS:

Quit out of Lightroom.
Navigate to the folder that contains your Lightroom catalog. The default location is in the Pictures/Lightroom folder under your user folder.
Locate and drag the [Catalog-name] Previews.lrdata file to the trash.
Restart Lightroom.

Note: You do not need to delete the [Catalog-name] Smart Preview.lrdata folder, if one exists. This folder contains smart previews, which are different from previews.

Note: After you delete the previews, your folders might reopen more slowly while previews are being rebuilt.

Источник

Разговоры

Открываю Lightroom, при загрузке выскакивает сообщение «Ошибка при чтении превью. Работа с Lightroom будет остановллена». Программа закрывается. Кто нибудь сталкивался с подобным? Как решить эту проблему?

Lightroom 5.4